Osburn Wood Stove 1500
| Product Type: | Free Standing Wood Stove |
| Brand: | Osburn |
| Description: |
Wood burning stove provides heating for single family homes. Also approved for mobile homes. The unit features: |
| Product Type: | Free Standing Wood Stove |
| Brand: | Osburn |
| Description: |
Wood burning stove provides heating for single family homes. Also approved for mobile homes. The unit features: |
Tue, 03/16/2010 - 21:42
Dynamitebuys.com is a Definite "STAY AWAY". I shopped for a wood burning furnace and ended up at this web site and OH HOW I WISH I had gone ANYWHERE else. I could write 10 pages on my experience but will try and keep it short. My $2350 furnace showed up defective but did not know this til weeks later after the $2000 install. The first day I was getting smoke and CO2 in my house from leaks in the unit. Immediately Dynamitebuys starts "back stroking" and trying to put me off to the manufacturer, who is PSG stoves. I had the unit leak tested ( which it failed), I took photos and Dynamitebuys still refused to authorize or have PSG authorize repair. I ended up in a credit card dispute that lasted from Oct. 2009 til January 2010. Although Discover sympathized with the fact that Dynamitebuys should indeed pay for repairs they had no choice but to deny the claim because of Dynamite buys return policy.
Dynamitebuys wanted me to crate this thing back up and pay for freight of this 600 pound unit all the way back across the country so they could exchange it??? Come on, why pay more in freight BOTH ways than it cost to repair the one I have?? And on top of that, what if the exchange had the same issues? JUST FIX IT!.... nope they would not do it.
In my opinion, Dynamitebuys is no more than a used car salesman with a good pitch and then runs for the hills as soon as the product is out the door.
One last VERY important note. After all was said and done, Discover stepped up and apologized for the mess I had to deal with concerning Dynamitebuys and PAID for the repairs out of their own pockets! They could not give me my money back for the dispute but stepped up and paid to repair my unit.....WOW! Discover has a sense of what is right, knows the difference between right and wrong, is not just another company trying to soak you, plain and simple....they have integrity and take care of the people that keep them in business. I can not say that about the person I bought my furnace from.
Wed, 12/03/2008 - 20:48
i recently bought the osburn 1500, i am not happy with it, i bought the stove from dynamite buys and i would not recomend them to any one, the service is horrible and when i recieve my stoves it was dented and all scratched, and they also will do nothing to help with the problems
Tue, 03/11/2008 - 08:52
We are most unhappy with the Osburn 1500 wood stove bought in late November. It smokes and/or fumes every time we open the door to add a log even when it is burning very hot. We were told to open the door very slowly.Have tried this. We can not open it any slower, and it still smokes. We do have a smaller Osburn wood stove in our den which is an insert type. It performs better than the newer free standing model. The smoke and fumes also were giving my wife headaches. The 1500 is now sitting unused and we are using our oil furnace. We bought this stove because it was recommended to us, and because we wished to save money on our oil bills. So much for that.
Please advise as to what we can do about this as it is presently unuseable.
Yours truly
Don Martin
Shelburne Nova Scotia
Sun, 08/17/2008 - 02:59
You did not say if your old working unit was as good as the newer one. Draft has to be good to make a well controlled burning unit work efficiently. Perhaps your older, smaller one is not so demanding.
If this is the case you need to check the draft and the height and position of your chimney stack. If there is a light breeze outside does the stove such in smoke from a burning newspaper ball or does it roll out through the open door. If it rolls out the problem is with your chimney, not your stove. I am surprised your retailer has been no help to you.
Suggest you call out your local chimney expert and pay him to go over your setup.
By the way, whoever advised you to open the door slowly to improve draft needs to be stayed away from. They haven't a clue.
Hope this helps.